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Return and Refund Policy
7 Comprehensive Guidelines for Seamlessly Navigating Bhumi Art Jewellery’s Return and Refund Policy
At Bhumi Art Jewellery, our unwavering commitment to exquisite craftsmanship and unparalleled quality defines every piece of jewellery we offer. We take immense pride in ensuring that each purchase exceeds your expectations, but we acknowledge that unforeseen circumstances may necessitate a return or exchange. Delve into the meticulous details of our Return and Refund Policy, meticulously designed to guide you through the process with ease and clarity.
Eligibility for Return and Refund
1. Time Frame: Your journey to satisfaction begins with a 4-day window from the moment your cherished piece arrives at your doorstep, granting you ample time to assess its beauty and quality.
2. Condition of Items: Embrace the pristine allure of our jewellery by returning it in its original, unblemished state, complete with all its opulent adornments, from tags to certificates, nestled securely within its packaging.
3. Eligible Reasons for Return: The sanctuary of our policy extends solely to instances where the gleam of your purchase is marred by damage upon its arrival. Regrettably, we are unable to accommodate returns prompted by whims or sizing missteps.
Return Process
4. Initiating a Return: Embark on your return journey by engaging our dedicated customer service team within the designated 4-day timeframe, providing a narrative rich with detail and accompanying evidence in the form of vivid photographs capturing the essence of any damage incurred.
5. Approval and Instructions: Surrender to the care of our adept team, who shall delicately scrutinize your account of events before imparting meticulous instructions to shepherd your item through the return voyage.
6. Packing and Shipping: Envelop your precious possession in the embrace of its original packaging, safeguarding its radiance as it embarks on its homeward journey to the address lovingly designated by our attentive customer service team.
Shipping Charges for Returns
7. Responsibility for Costs: The custodianship of shipping costs falls upon the discerning shoulders of our esteemed patrons, as we humbly refrain from the reimbursement of such expenses, acknowledging their steadfast non-refundable nature.
Recommended Shipping Method: Embrace tranquility by entrusting your parcel to the protective embrace of a trackable shipping service or fortifying its journey with the resilient shield of shipping insurance, ensuring its safe passage through the tempestuous seas of return shipping.
Inspection and Refund Process
Allow the gentle hands of our quality assurance team to caress your returned item, tenderly coaxing forth its secrets during an intimate inspection lasting no more than 3-5 business days. Should your return be deemed worthy of approval, bask in the warm embrace of our prompt refunds, tendered within a generous span of 7-10 business days, faithfully restoring balance to your financial realm.
Exchanges
Should the desire to exchange your beleaguered treasure for a shining beacon of hope be kindled within your heart, convey your fervent wish within your return request. As the dawn of a new day breaks upon the arrival and inspection of your wounded comrade, we shall extend to you the gift of a replacement, a guiding light to illuminate your path. Should fate conspire to render your desired replacement elusive, the vast expanse of our collection awaits your exploration, offering a sanctuary of solace or the promise of a full refund to assuage your tender soul.
In the rare eventuality that your journey through the realms of our Return and Refund Policy is beset by uncertainty or intrigue, do not hesitate to summon the guiding hand of our esteemed customer service team.
- Email: support@bhumiartjewellery.in
- Phone: +91 8624094055
- Business Hours: Monday to Friday, 11 AM – 7 PM
Gratitude and Commitment
In the tapestry of Bhumi Art Jewellery, each thread woven with care, we express our heartfelt gratitude for choosing to embark upon this enchanting journey with us. Your satisfaction serves as the cornerstone of our ethos, a guiding star that illuminates our path and fuels our unwavering commitment to resolve any challenges that may arise, swiftly and decisively.